The https://www.raw.app/ (hereinafter the “App”, the “Services”, or “We”) values the privacy of all of our users. We have established this Privacy Notice to show commitment to these rights and to safeguard your privacy. If you use our App or services, we urge you to read this Privacy Notice and become fully informed about how it affects your personal privacy
Please refer to this Privacy Notice to find out how to contact us if you have any questions about the content.
This Privacy Notice (“Notice”) was designed to help you understand the information we collect, store, use and share. It applies whenever you visit our Website, App or otherwise use or access our Services.
You are not legally required to provide us with any Personal Information, but we need it to provide you with the full range of the best experience of using our Services.
You should always understand the privacy notice of any website/App when supplying information during your use.
We collect personal data when you use or register on RAW. It is possible to browse our website without registering, but you must register to use certain features and services we offer.
Providing your Name, Date of birth, Gender identity, Photographs, Country, Location, and Phone number is a prerequisite for concluding the contract; otherwise, we cannot offer you access to the Service.
By registering for our Service, you will provide and share your personal data with other users. Anyone can see something public. For example, your name, photographs, gender identity, interest, age (not date of birth) and biography (supplied by You, we don’t do any background checks). This personal data is available to the public to help connect you with other users of our Services.
In addition, you may provide us with height, drinking, smoking, kids, dating preference, political view, religion, bio, occupation, education level, passions, location and pronunciation. This information will be disclosed in your profile and visible to partner suggestions who visit your profile. However, please note that you do not have to provide us with this information to use the RAW service. Keep in mind we cannot suggest matches for you if you do not provide us with the requested information relating to your sexual preferences (i.e. both preferred sex and gender).
Personal data you provide us when you use our services or register for an account with us:
Personal data we collect automatically and generate when you use our services or register for an account with us:
Personal data we collect from the third party:
We receive information about you from service providers, which include financial services vendors (ApplePay and Google Pay), marketing providers (give tags on the company and advertising activity), third-party communication applications (provide your public profile data in their apps), third party social network (such as Google, Apple, Facebook).
We receive information about you from other users when they provide us with information about you, including through user support or in connection with claims or disputes.
We use your personal data to provide you with our services to comply with our legal obligations. This includes
Our legal basis for collecting and using your personal data, as described in this Privacy Notice, depends on the data we collect and the specific context in which we collect it. Under Data protection laws, we must tell you our lawful basis for using your data. Please see that in the table below.
We may share the personal data we collect with
We carry out due diligence on all Service Providers we engage to ensure they have adequate data protection and information security measures. We provide the personal data necessary for the service they are providing. Our suppliers are also subject to extensive obligations under our contractual arrangements, including a strict data retention policy.
We may share personal data internally within our group of companies or with third parties for purposes described in this Privacy Notice. We utilise standard contract clauses approved by the European Commission to legitimise data transfers from the EEA to the United States and other countries.
Data collected by Advertising Partners and other Service Providers may also be held outside the European Economic Area. We ensure that the data is adequately protected by ensuring that valid legal mechanisms are in place. If you want more information about the nature of the safeguards we have in place, please email email@example.com.
Children under 18 years of age are not allowed to use our App, and our services are not targeted at children under the age of 18. Raw does not knowingly collect information about or market to children, minors or anyone under 18. If we become aware that a child, minor or anyone under 18 has registered with us and provided us with personal data, we will terminate that person’s registration and delete their Profile information from RAW. If we delete a Profile because violated our no children rules, we may retain your IP address to ensure you do not try to get around our rules by creating a new Profile.
Personal data are retained if you are a contract or consent duration party. In addition, we will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
You may request the deletion of your account at any time through the My profile > Settings > Delete account > Choose reason > Delete confirmation > Final delete confirmation. Following such request with appropriate review by us, we will delete the data that it is not required to retain for purposes of regulatory, tax, insurance, litigation, or other legal requirements. For example, we retain location, device, and usage data for these purposes for a reasonable period as may be necessary; while it retains such data, it may also use it for purposes of safety, security, fraud prevention and detection, and research and development. In certain circumstances, we may be unable to delete your account, such as if there’s a balance on the account or an unresolved claim or dispute. Upon resolution of the issue preventing deletion, we will delete the account as described above.
Under Data protection laws, you have the following rights:
You may receive “push messages” from us within the app, even when you are not currently using the app. These will either contain messages that we send you as part of our Service, or they may contain advertising information.
You can stop receiving push messages or adjust your settings at any time by changing the configuration settings of your mobile device or in the RAW app.
When you register, you enter your phone number. Unless you opt-out, we will use this phone number to send you different notifications, some of which may qualify as promotional. We send you information about the promotions and offers we have available by direct marketing or other modes of communication - if you’ve signed up for our communications or otherwise told us it’s ok. You can click the unsubscribe link or email your request to us at firstname.lastname@example.org or by changing the settings in your profile.
RAW has implemented appropriate security measures to protect and prevent the loss, misuse, unauthorised access or disclosure and alteration of the information under our control, including your personal data. We use reasonable security measures to safeguard the confidentiality of your personal information. RAW technical experts work hard to ensure your secure use of our site.
In particular, these measures include the following:
We want you to be able to access RAW wherever in the world. To enable us to provide that service, we operate a global network of servers in the US. The hardware is located in third-party data centres. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place, such as EU-approved model clauses and implementing robust contractual standards.
We reserve the right to replace, modify or amend this Privacy Notice at our own discretion. Changes to this Privacy Notice are effective when posted on this page. Please note the latest modification date at the bottom of the Privacy Notice.
The data controller is
located at FLAT/RM 5003 , 5/F, YU LEE CENTRE ,45 HOI YUHEN ROAD, KUWN TONG KL, HONG KONG, 990777
Data Controller has appointed an internal Data Protection Officer to contact if you have questions about this notice or data processing practices. Please direct your query to the data protection officer if you want to exercise your privacy rights.
Data Protection Officer’s contact information is as follows: email@example.com.
Our EU representative is
Reilin Technologies Limited, located at Aglantzias, 62, EKATERINI NICOSIA BUSINESS CENTER, Flat/Office 109, Aglantzia, 2108, Nicosia, Cyprus.
Last updated April 28th, 2023